Shipping & Returns

Terms of Delivery

Delivery is generally within 5 business days. However we ask you to please allow up to 10 business days for delivery, especially when ordering from more remote NZ locations. Free shipping applies to Auckland and is strictly limited to scooters. Accessories, parts, and bikes are not included.

Ordering from Outside of New Zealand

We regret that we are unable to deliver products beyond the borders of New Zealand. This is because of current freight restrictions on the movement of goods containing Lithium-Ion (Li) batteries.

Click and Collect

Click and collect is available from our shop. We ask that you allow one working day for us to prepare the goods for collection. There is the odd occasion when we will need to transfer stock from our warehouse which usually takes 2-3 working days. You will get an email and or a phone call when the goods are ready for collection. For items on pre-order there will be a ETA displayed on the product page. We will email or call you to confirm the arrival date.