Delivery is generally within 5 business days. However, we ask you to please allow up to 10 business days for delivery, especially when ordering from more remote NZ locations. Free shipping is strictly limited to scooters but is available to customers nationwide. Accessories, parts, and bikes are not included.
For scooters over 25Kg Gross weight (including packaging), we ship with Toll NZ / Go Sweet Spot, and in order to offer you the best value shipping we need to deliver to a business address, or have the scooter collected from the local Toll depot. Shipping to a private address can be arranged with a supplement payable.
We regret that we are unable to deliver products beyond the borders of New Zealand. This is because of current freight restrictions on the movement of goods containing Lithium-Ion (Li) batteries.
Click and collect is available from our shop. We ask that you allow one working day for us to prepare the goods for collection. There is the odd occasion when we will need to transfer stock from our warehouse which usually takes 2-3 working days. You will get an email and or a phone call when the goods are ready for collection. For items on pre-order there will be a ETA displayed on the product page. We will email or call you to confirm the arrival date.