Is My Card Data Secure?
Yes, Electric Scooter Shop follows the Payment Card Industry Data Security Standard (PCI DSS) and other security standards when handling card data. Your card and personal data is never sold and is encrypted.
How Long Do I Need To Wait For Finance Approval?
Finance applications are generally processed on the spot. In some cases, it may take a day or two to process. Once we receive an approved outcome notice from the finance company, your goods will be shipped.
Can I Use LayBuy or AfterPay Instore?
Yes, all of our finance options can be processed in store. We do ask that you bring a valid photo ID just to make sure it's you.
What payment methods does Electric Scooter Shop accept?
We accept all major credit and debit cards alongside a variety of flexible finance and "Buy Now, Pay Later" platforms. To help you secure a cost-saving "lifestyle hack" for your commute, we provide several ways to pay:
- Cards: Secure processing for Visa and Mastercard via WindCave.
- Finance: Options include Afterpay, Gem Visa, Q Card, Finance Now, and FinGate.
Can I use Afterpay to buy an electric scooter?
Yes, Afterpay is available and allows you to split your purchase into four interest-free instalments over eight weeks. This is a popular choice for students and budget-conscious professionals looking to reclaim their morning commute without a large upfront cost. Simply select Afterpay at checkout; approval is near-instant and managed directly through your Afterpay account.
What are the long-term finance options for electric scooters in NZ?
We offer several long-term finance plans through providers like Gem Visa, Q Card, Finance Now, and FinGate.These options are ideal for those investing in higher-quality, specialised machines who prefer to spread the cost over 6 to 24 months. By choosing a finance plan, you can start saving on petrol and parking fees immediately while paying for your scooter in manageable amounts.
Is it safe to buy an electric scooter online?
Yes, your payment data is fully secure as we use Windcave, a leading PCI-compliant payment gateway, to process all online transactions. We prioritise your safety by ensuring that no sensitive card information is stored on our servers. This high level of encryption gives parents and older lifestyle users total peace of mind when upgrading their transport online.
How long does electric scooter finance approval take?
Finance approval is typically very fast, with many providers offering a decision within minutes of your application. For some long-term plans through Finance Now or Q Card, a brief manual review may be required by the lender, which can take up to one business day. Our goal is to get you out of gridlock and onto your new ride as efficiently as possible.
Can I apply for electric scooter finance in-store?
Yes, you can apply for finance at our physical showroom, provided you bring a valid New Zealand photo ID. Most providers require a current driver’s licence or passport to verify your identity on the spot. This "human touch" service is perfect for those who want to test ride a model and secure their finance with the help of our expert team.
When will my scooter ship after my finance is approved?
We dispatch your order as soon as we receive formal confirmation from the finance provider that your application is successful. For in-stock items, this usually happens on the same or next business day. You will receive an automated tracking link as soon as your scooter leaves our warehouse, ensuring you can track its journey to your door.